✉️Why you sign up for amber with your work email address

In brief

amber is a business AI platform for teams. Your account is therefore more than a personal login: it is your identity in your company's workspace. You use it to invite your team, connect your work tools and get access to company knowledge. That only works reliably if this identity belongs to your company.

The reasons in detail

1. You invite your team from your account

When you sign up, you start your company's workspace in amber. From this account you invite colleagues and assign roles.

• An invitation from firstname.lastname@yourcompany.com is easy for your team to attribute. An invitation from a private Gmail address quickly looks like phishing to recipients and spam filters.

• The domain of your email address makes it possible to assign the workspace clearly to your company. gmail.com is shared by millions of people, so it cannot be used to assign a workspace to a company.

2. Your amber account should be the same one you use to connect your other tools

amber connects to the systems where your company knowledge lives, for example Microsoft 365, SharePoint, Teams, Google Drive, Confluence or Jira. When connecting, you sign in to these systems with your work account.

• If your amber account and your work account match, amber can clearly recognise you in the connected systems.

• If the address differs, that mapping is missing. The result is failed connections or search results that do not match your actual permissions.

3. Access rights are tied to your work identity

amber adopts the access rights from your existing systems instead of building a new permission structure. In amber you only see content that you are also allowed to access in the source system.

In the source systems, these rights are tied to your work account. A private Gmail address does not appear in your company's directory, so amber could not assign any permissions to you.

4. Single sign-on only works with company accounts

Many companies sign in to amber via single sign-on, for example through Microsoft Entra ID. In that case your company's identity provider confirms who you are.

• An account with a work address can later be switched to single sign-on without a detour.

• A Gmail account sits outside your company's identity provider and would have to be created again. Chats, agents and projects would then remain attached to the old account.

5. Your company keeps control over access

User management lies with your company. Your IT team decides who gets access and whose access is revoked.

• When someone leaves the company, the work account is deactivated. Access to amber ends with it.

• A private mailbox, on the other hand, continues to exist. Access to company knowledge would carry on without your IT team being able to control it.

• Security policies such as multi-factor authentication or password rules apply to work accounts, not to private mailboxes.

6. Protection against misuse

You can try amber free of charge for 30 days, without a credit card. The work email address ensures that there is a company behind a trial account and not a throwaway address. This keeps the platform stable and secure for all users.

What you can do now

1. Sign up at platform.ambersearch.de with the email address you also use to sign in to your work tools.

2. Confirm your address.

3. Invite your team and connect your first data sources.

Frequently asked questions

We use Google Workspace. Can we still sign up? Yes. What matters is the domain, not the mailbox provider. With an address on your own domain, for example name@yourcompany.com, you can sign up even if the mailbox is hosted by Google.

I don't have a company domain of my own. What now? Get in touch with us: support@amber.de . We will find a solution together.

I would like to try amber privately first. amber is built for use in companies. You only experience its full value with your team and your connected work tools. That is why the trial also starts with your work address.

Can I move an existing account to a different email address?

Does this also apply to other private email services? In short yes.