Set Up Confluence and Jira

Important prerequisite: This manual should be executed only after Set Up the Atlassian Application has been accomplished

In order to index the contents of Confluence and Jira, a new User should be created in your environment.

1. Create a new User in your Atlassian User Management

2. Navigate to https://id.atlassian.com/manage-profile/security/api-tokens and login as the newly created user.
   
   Create an API token for the User.

   

3. Grant read permissions for all (relevant) spaces to the User

4. Provide the Email, Password and API token to your contact at amber.

The following points are relevant only for Jira

1. Grant Jira Administration permissions to the new User

   • This is needed for reading the permission schemes and the associated users' permissions

   • Go to your Atlassian Admin Dashboard, then navigate to Products 

   • Add product "Jira Administration" if not present

     

   • Click on Manage access for Jira Administration

   • Click on jira-admins-{your_company_name}

     

   • Add group members, select the User account, Add users

2. This step is relevant only if your tenant uses issue security levels. By default, this is not the case.

   • Go to https://customername.atlassian.net/secure/admin/ViewIssueSecuritySchemes.jspa

   • Iterate through all existing schemes, then through all existing Security levels

     

   • Add the User to all existing security levels