Where do I store files I need all the time?

If you keep uploading the same files into the chat, they belong in the library. Upload and sort them once – after that you'll find them everywhere.

In 3 steps

  1. Open the library: click Library in the left sidebar. It's the central storage location for your files in amber.

  2. Upload your files: click "Upload file" – up to 50 documents at once, each up to 100 MB. The upload starts automatically and the files are indexed straight away.

  3. Set up a structure: use "Create folder" to sort by project, client, topic or team.

What the library gives you

File only uploaded to a chat

Deliberately placed in a library folder

Intended for

today's one question

everything you'll need again

Sorted by project, client or topic

no

yes

Selectable as a knowledge source for an agent

no

yes

Shareable with colleagues

no

yes, via shared folders

Findable again in four weeks

in theory

in practice

Good to know

Shared folders work both ways. Anyone you share a folder with can also upload to it – handy when a team maintains the same knowledge base.

Go deeper

Up next: What do I create a project for?