How credit usage works at amber
Every user gets a daily token budget for working with amber. If that budget isn't enough, there are several ways to get extra capacity – tailored to power users, automations, or entire teams. This article explains how the budget works, how to check your usage, and what options are available if you need more.
Your Daily Allowance
Every user starts each day with a daily allowance.
You can check your current balance at any time under User Settings → Usage. The allowance resets automatically every day.
Any unused balance expires at the end of the day and cannot be carried over to the next day or transferred to other users.
The two model categories
amber gives you access to a growing range of language models from different providers. They're grouped into two categories:
Always on models
A wide range of powerful models is available to you without restriction – even after your daily allowance has been used up.
They're more than enough for the vast majority of everyday use cases, for example:
searching
summarising
writing
analysing
For your day-to-day work, you're always well equipped.
Premium models
For particularly demanding use cases – long documents, complex analyses, difficult coding tasks – top models are also available to you.
Premium models draw on your daily allowance first.
Once it's used up, further usage is charged to your organisation's credits.
You can see live which models currently belong to which category under "Usage" → "View price groups". The assignment may change with model updates.
What are credits?
Credits are a balance, shown in euros, for paid AI usage. They apply to premium models once your daily allowance has been used up, and to the amber API.
All authorised users draw on the same organisation balance. The personal and organisation-wide spending limits set by your administrators apply.
When a limit is reached
Premium models stop when one of three things happens:
The shared credit balance has been used up.
The spending limit for premium models has been reached.
Your personal credit limit has been used up.
→ The API stops when the balance or the API limit has been used up.
Always on models remain available in every case
Simply switch to an Always on model under "AI model" in the input field and keep working without limits.
You can continue with premium models as soon as new credits have been added or the limits have been raised – at the latest the next day, with your new daily allowance.
🎁 Earn credit instead of buying it: For customer quotes, reviews, LinkedIn posts, webinars or referrals, we credit your company with additional balance. → Get AI tokens for free
Administrators only – managing credits
Administrators only – managing credits
You'll find credit management in the company settings → "Credits" section. There you can see the current credit balance, the credits already used and the percentage used at a glance.
You set spending limits separately for premium models and for the API. API access is set up via your personal API key.
Personal credit limits determine the maximum amount an individual person may use from the shared balance. You adjust them via the action menu next to each user. The user overview shows daily allowance, credit usage and credit limit, and can be searched and filtered by name, email, and user or price group.
You can top up at any time: once via "Buy more" as a credit top-up, or automatically via a credit subscription, which shows its status, amount and next date. If the credit subscription is turned off, you have to top up manually.
⚠️ Important: A spending limit is not the same as the credit balance. Usage is only possible if there are enough credits and the relevant limit hasn't been reached yet.
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